Car2go Regional Access

The 13 various North American Car2go services are about to play together a lot nicer. With the new "Regional Access" plan, every North American Car2go member will be able to use his or her membership from one city in another. This was previously available within the US to US-based members who wanted to use their accounts in another US city, but now US users can drive in the three Canadaian Car2go cities - Calgary, Toronto and Vancouver - and vice versa.

Regional Access starts May 5 (so, sadly, not in time for any Star Wars Day shenanigans you may have planned), and does not cost any extra to use. Of course, opening up more cars to the current membership by definition increases the amount of possible Car2go trips, so it makes a lot of sense for Car2go to offer this upgrade for free. Sadly, European cities are not included in this change, but we hope that happens in the near future.

If you have a Car2go account but haven't been using it because of recent price hikes (we're looking at you, Austin airport parking), then check out Free2go, an app that tells you which of the Car2go Smart Fortwo vehicles near you need a fill-up. Since Car2go provides users with 20 free minutes if they refill a car with a gas tank that is less than a quarter full, Free2go is a way to get some time credited to your account. This bonus is not applicable in cities with electric Car2go fleets, like San Diego.
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Dear car2go Member,

We are proud to share some exciting news with you.

At car2go, we've heard from many of you about the need for more transportation options in your city – and we listened. We've updated our Terms and Conditions and Trip Processes in preparation for more exciting features to come that will enhance your car2go experience. In fact, starting May 5th, 2014, we'll be giving our members the opportunity to take advantage of our first major upgrade (for free!):

car2go Regional Access. This allows all North American car2go members to use the car2go service in any of car2go's 13 cities across the U.S. and Canada.

So, what does this mean for existing members?

As we prepare to expand into more innovative mobility options, all members will be required to accept the new Terms and Conditions and Trip Processes, which will go into effect on May 5th, 2014, more details on the changes can be found in the document here. This change will also reflect the introduction of car2go's moovel, a one-stop shop mobility platform that will allow our members to be able to access all mobility services at their fingertips. To accept the new Terms and Conditions and Trip Processes, we've worked long and hard to ensure that it can be done with a simple click of a button – whether you're in a car2go vehicle or on the car2go website.

We know that these types of updates are really important to you, and we want to help you understand them. Here are links to the updated Terms and Conditions, Trip Process (U.S.) and Trip Process (Canada).

While we've cut through the jargon to provide you with details about our policies in a simple and straightforward way, our commitment to keeping your private information safe and secure hasn't changed.

As always, if you have any questions, we encourage you to check out our Membership FAQ here, or reach out to memberservicesNA@car2go.com, where our member service representatives will be on standby to assist.

This is an exciting time for all of us at car2go, and we look forward to bringing you more convenient transportation options as the world's leading carsharing program.