Posted May 20th 2013 8:00AM
It's hard to get sympathy when you have the funds to lay out north of $100,000 for a car, but for those Fisker Karma owners feeling blue, Hybrid Support Solutions (HSS) is there for you. For $3,995, of course.
Karma owners can pay $3,995 for a subscription that gives them a chance to get service consulting for a car whose maker is a little too busy with Congressional hearings (and, likely, a looming bankruptcy). This fee will allow personal repair help from HSS staff, up to and including battery replacement. Or, at least, information on battery replacement. "Parts and special operations are not covered but our time, advice, recommendations; access to our knowledge library and catalogs is available 24/7," HSS says on its website. HSS is also working on an "inexpensive tool" that will allow drivers to figure out what their Karmas are telling them via trouble codes and check engine lights. HSS says, "This will be an improved and more functional (and far less expensive) tool than the $4000.00 original manufacturer specified tool of which is no longer available."
We're not sure who's behind HSS, but we do know it's based in Long Beach, CA (Fisker Automotive is based in nearby Anaheim) and the website says it's the "original and only Karma support team" and boasts 10 "members that have the knowledge on the inner workings of the Karma" who "have been there since the beginning." So, perhaps, that knowledge library runs deep. We've included the HSS FAQ below.
Of course, Leo and the rest of the Karma owners, who are likely feeling the pinch of a crashing used-car market for the vehicles, could save themselves any plug-in trouble by ditching their electric powertrain altogether in favor of a VL Productions Destino, which pulls the powertrail out of the Karma and replaces it from a General Motors-made 556-horsepower V8.